You can see they ask about a trade 3-4 month ago, good that the chat is still there. ANd they do nothing anymore i think they do it about teleport tokens the only warper that defeat against them since that case they sell skyrocket They destroyed the warp service and made a demand for them. They never shown if realy items was trade, if it was only the warp fee for 35 ped in value a joke what MA did was only against the Equus vs Token Warp 100% and MA did since 60 days a fuck anymore unserious about a seroius trade if hacked or not was a typical warp offer the chat show it. Self the hacker if it was hacked or not the owner never come back online to ask him seems they searched a only a reason to lock someone from MArked to etablise the tokens the mArket spell storys.......... You can see self that the customer asked for a storage so no items where traded and MA dont show any log files to prove and if any item/s was traded they had the value about the warp price and they have all chats that say the truth that fucking 3,5 dolla they locked a account for over 4 month is not the reason why they did it they want to use there teleporters. And you see they closed a new support that is asked why you do nothing . They say one is already open and they still do nothing it is market and business manipulatin finest art After that the equus warp business is dead finally that is what MA want see tokken value before there was 2k sold now monthy 5k sold...... That chat was the call only what serious is about after u take man etc. that warp was vyk i name him why he know that he warped before to cyrene????? That is what MA maybe have to ask involved???? They lock the acc and do nothing anymore for a fucking 35 Ped cant often repeat the value if PEDs or items noone know anymore only MA and they say only items 2025-03-29 19:48:15 [FROM: setu0 daC laMono] need waro 2025-03-29 19:48:22 [FROM: setu0 daC laMono] warp* 2025-03-29 19:48:30 [TO : setu0 daC laMono] hiho sure 2025-03-29 19:48:34 [TO : setu0 daC laMono] from? 2025-03-29 19:48:40 [FROM: setu0 daC laMono] from cyrene to caly and back 2025-03-29 19:48:55 [TO : setu0 daC laMono] sure pairin on caly meet her oon skylabs 2025-03-29 19:51:40 [FROM: setu0 daC laMono] ok, i w8, how much? 2025-03-29 19:51:47 [TO : setu0 daC laMono] 35 2025-03-29 19:52:31 [FROM: setu0 daC laMono] + Next day 2025-03-30 19:02:16 [FROM: setu0 daC laMono] Hi, after u take man and come to cyrene, take me here and i need go to caly 2025-03-30 19:02:50 [TO : setu0 daC laMono] hiho sure 2025-03-30 19:06:46 [TO : setu0 daC laMono] meet her soon skylabs Case 450374 Details Created 2025-07-03 15:46:54 Updated 2025-10-11 06:58:50 Status Open Title Account locked Comment history 2025-07-03 15:46:54 - You wrote: Why you locked again my account 2025-07-04 07:45:24 - You wrote: History for support case 430507: Dont do again you already done 2023-09-11 17:16:17 that is not serious for a company 2025-07-04 07:46:27 - You wrote: and each day want compensate 1000 peds compensation for nothing again 2025-07-04 20:08:49 - You wrote: time to unlock 2025-07-11 08:23:03 - You wrote: Subject: Urgent: Formal Request for Clarification and Resolution of Account Suspension Dear MindArk Support, I am writing to formally submit this statement and request in connection with the suspension of my Entropia Universe account. My account has now been locked for 8 days without any clear explanation or response. I confirm that I have never engaged in any activity that violates the Entropia Universe Terms of Use or EULA. My main activity is flying a warp ship within the game — which is a fully legitimate, permitted feature of Entropia Universe gameplay. Key facts: My account currently holds approximately $1,800 USD in PED balance and virtual items worth about $240 USD (market value). The main asset — the warp ship I use — is not my personal property but is owned by my husband, who purchased it for $6,500 USD. He has loaned it to me for in-game use, which is fully consistent with Entropia Universe mechanics. I provide a flight service within the game and receive compensation from other players. Where these funds come from — whether legitimate or questionable sources — I cannot verify or control. This does not justify suspending or locking the account for an extended period. This arrangement does not violate any rule or restriction. If my account is permanently locked without cause, the rightful owner must have the asset returned or be compensated at full market value. I therefore request: An immediate written explanation of the specific reason for my account’s suspension. Full reinstatement of my account without delay, unless clear proof of any Terms of Use violation is provided. If reinstatement is not possible, the immediate return or transfer of all assets — including the warp ship — to their rightful owner, or full compensation at fair market value. I expressly reserve all rights to pursue legal remedies and consumer protection claims in Sweden and other relevant jurisdictions if this matter is not resolved promptly and transparently. I expect your detailed reply within 6 calendar days from the date of this message. Thank you for your attention to this serious matter. 2025-07-18 05:20:51 - You wrote: 2025-07-03 15 days 2025-07-23 10:31:51 - Support wrote: Hi RInrin, Thank you for your support case. We apologize for the delay in your case, however it is currently still apart of an active investigation regarding fraudulently obtained items that were given to this account. Do you have any comments in regards to this? Kind regards, Entropia Universe Support 2025-07-25 19:16:54 - You wrote: You just kidding or? What for items? 2025-06-22 17:33:21 [TO : Dead Can Dance] your items 2025-06-22 17:33:50 [FROM: Dead Can Dance] it is ok, gift for the other day problem ^^ 2025-07-25 19:17:48 - You wrote: i want now for every day you lock my account 1000 ped compensation 2025-07-25 19:19:08 - You wrote: that was some sweat stone and fruits pecs in value you kinding and wasted my reputation for that and my income 2025-07-25 19:30:01 - You wrote: you searching a lie that your locked has a value, it was a against your own eula the log show me a log where i took any items without any permission. you cant. Your self rules are a deal is a deal if show me where i samn or whatever in you logs you cant you search a lie to not pay me you compensation you destroyed my buisness in game. 2025-07-25 19:36:41 - You wrote: producing a fairytale without any log files to proof it and a value worth 1 cent in real life makes your comapnyy more unserious as before. thinking to involve https://www.arn.se as well only the konsumentverket is already involed. 2025-07-25 20:44:51 - You wrote: And dont tell my about the equus i lend from my husband i told above already and noone made a support about it. If you had someone made a support telling i took something from tell me the name. i can look in chatlog as well. i did thousand of trades this was the last trade i can remeber some gave me items. look in my account what for items i have with value? nothing you are not acting serious. if i write someone scam me 1000 ped you lock his acoount? sound like a unserious acting same you took something what you say? Is like if i ask you do you remember what you have eaten on 20.07.2016? 2025-08-14 16:39:35 - You wrote: waiting for log and name 2025-08-18 02:11:25 - Support wrote: Hi RInrin, Thank you for your replies. We can see that items were given to this account from a hacked user, do you have any information about trades with an avatar daC? Kind regards, Entropia Universe Support 2025-08-19 12:44:03 - You wrote: i have 2 chat logs with that avatar without any trade of items only peds for the flight 2025-03-29 19:54:47 [TO : setu0 daC laMono] hello setuo 2025-03-29 19:54:58 [TO : setu0 daC laMono] to calypso and back cyrene? 2025-03-29 19:55:07 [FROM: setu0 daC laMono] + 2025-03-29 19:56:23 [TO : setu0 daC laMono] to heavy 141kg rest i can carry 2025-03-29 19:56:29 [FROM: setu0 daC laMono] sec 2025-03-29 19:57:47 [TO : setu0 daC laMono] still to hwavy 2025-03-29 19:57:51 [TO : setu0 daC laMono] heavy 2025-03-29 19:57:55 [FROM: setu0 daC laMono] 109 2025-03-29 19:58:07 [TO : setu0 daC laMono] not items kg 2025-03-29 20:00:38 [FROM: setu0 daC laMono] sec 2025-03-29 20:00:43 [TO : setu0 daC laMono] to heavy 141kg rest i can carry for you 2025-03-29 20:01:22 [FROM: setu0 daC laMono] done 2025-03-29 20:02:13 [TO : setu0 daC laMono] we fly back from athena spaceport 2025-03-29 20:04:49 [FROM: setu0 daC laMono] fuck forgor something) 2025-03-29 20:04:58 [FROM: setu0 daC laMono] need back, i add peds 2025-03-29 20:05:13 [FROM: setu0 daC laMono] to cyrene and back again and cyrene 2025-03-29 20:05:19 [TO : setu0 daC laMono] thought we fly back 2025-03-29 20:05:25 [TO : setu0 daC laMono] sure? 2025-03-29 20:05:35 [FROM: setu0 daC laMono] + 2025-03-29 20:05:41 [FROM: setu0 daC laMono] i add 20 ped 2025-03-29 20:06:01 [TO : setu0 daC laMono] ok athena spaceport 2025-03-29 20:09:13 [TO : setu0 daC laMono] youi can trade overweight i can store for you 2025-03-29 20:09:40 [FROM: setu0 daC laMono] i forgote armor for client 2025-03-29 20:11:17 [FROM: setu0 daC laMono] can go 2025-03-29 20:11:29 [TO : setu0 daC laMono] got all realy? 2025-03-29 20:37:33 [FROM: setu0 daC laMono] + 2025-03-29 20:37:46 [TO : setu0 daC laMono] to heavy :) 2025-03-29 20:38:23 [TO : setu0 daC laMono] i can carry all over 141kg 2025-03-29 20:38:34 [FROM: setu0 daC laMono] where storage? 2025-03-29 20:39:11 [TO : setu0 daC laMono] there yes 2025-03-29 20:41:02 [FROM: setu0 daC laMono] 5-10 min more pls 2025-03-29 20:44:23 [FROM: setu0 daC laMono] + 2025-03-29 20:44:29 [FROM: setu0 daC laMono] done 2025-03-29 20:45:06 [FROM: setu0 daC laMono] can go 2025-03-29 20:48:53 [TO : setu0 daC laMono] welcome back :) 2025-03-29 20:48:58 [FROM: setu0 daC laMono] thx 2025-03-30 19:07:34 [TO : setu0 daC laMono] hello again 2025-03-30 19:07:38 [TO : setu0 daC laMono] to calypso? 2025-03-30 19:07:45 [FROM: setu0 daC laMono] hi yes 2025-03-30 19:07:50 [FROM: setu0 daC laMono] sec 2025-03-30 19:13:27 [TO : setu0 daC laMono] did it take some longer? 2025-03-30 19:13:41 [FROM: setu0 daC laMono] 3 min sorryy 2025-03-30 19:13:51 [TO : setu0 daC laMono] i do a warp meanwhile 2025-03-30 19:14:02 [FROM: setu0 daC laMono] i send items and rdy 2025-03-30 19:20:20 [TO : vyk vyktor88 vyk] hello vyk 2025-03-30 19:20:25 [TO : vyk vyktor88 vyk] to cyrene? 2025-03-30 19:20:26 [FROM: vyk vyktor88 vyk] hi 2025-03-30 19:20:31 [FROM: vyk vyktor88 vyk] yes 2025-03-30 19:23:24 [TO : vyk vyktor88 vyk] Thank you for supporting our business we hope to see you soon again :) Enjoy your destination :) 2025-03-30 19:23:28 [TO : setu0 daC laMono] back 2025-03-30 19:26:01 [TO : setu0 daC laMono] Thank you for supporting our business we hope to see you soon again :) Enjoy the shoping Planet 2025-03-30 19:26:28 [FROM: setu0 daC laMono] thx 2025-03-30 19:26:34 [TO : setu0 daC laMono] your welcome :) not any item was traded, if the chat looks like that it already uploaded with origanl date from 2025-07-03 15:46 on a webserver Name removed someone that is not involved 2025-03-31 12:14:36 [TO : ] hello viinn 2025-03-31 12:14:38 [TO : ] to calypso? 2025-03-31 12:14:54 [FROM: ] hey . yeah 2025-03-31 12:17:10 [FROM: ] we can warp with my 1502 kg? 2025-03-31 12:17:32 [TO : ] you need to trade the stuff that i can store it 2025-03-31 12:18:22 [TO : ] 7659,36 2025-03-31 12:21:03 [TO : ] your weight? 2025-03-31 12:21:36 [FROM: ] 207 2025-03-31 12:21:42 [TO : ] to much trade more 2025-03-31 12:22:05 [TO : ] 130 work 2025-03-31 12:22:06 [FROM: ] how need? 2025-03-31 12:22:08 [TO : ] or trade more 2025-03-31 12:23:33 [FROM: ] 120) 2025-03-31 12:23:47 [TO : ] hop in 2025-03-31 12:23:59 [FROM: ] like a little fluff, I haven't felt so free in a long time)) 2025-03-31 12:24:21 [TO : ] :) 2025-03-31 12:29:21 [TO : ] 7659,36 2025-03-31 12:29:33 [TO : ] Thank you for supporting our business we hope to see you soon again :) Enjoy the shoping Planet 2025-03-31 12:29:34 [FROM: ] ty and gl) 2025-03-31 12:29:40 [TO : ] your welcome :) a bit later there was a trade got 2025-03-31 12:29:21 [TO : ] 7659,36 gave back 2025-03-31 12:29:21 [TO : ] 7659,36 you can look in chat logs as well that there was no trade in chatlog that there is no lie and you loged my account without any reason and i want 1000 ped each day you loged it. That i fly i hacked account is not my problem and i got my fee for it. So we are at 45000 ped right now you own me 2025-08-19 13:04:01 - You wrote: a mistake got on 2025-03-31 12:18:22 [TO : ] 7659,36 2025-08-19 13:14:47 - You wrote: and hello it was 4 month ago not any item traded this is a big lie you talking about only peds for the flight show me the log where a trade was made i have all chatlogs that proof every item trade with value starting uploaded for every laywer and court that proof the date that it valid from last playday unmunipulated 2025-07-03 chatlog and privatlog from my computer. Each item trade was writen down in that chatlog gave to me and gave back luck in your logs there was not any number writen and not any items traded onyl the peds for the flight. 2025-08-19 13:34:24 - You wrote: if there was some items it was the fee value 2025-08-19 13:39:41 - You wrote: Yeah if you see any items was traded count the value and it was teh damn fee for the warp................ you just kidding seems you own me 1000 ped each day you locked my account and destoryed my buiisness and income...... for no reason 2025-09-12 04:58:57 - You wrote: Do you think this is serious for 3 dollar and over 1 month no reaction? 2025-09-19 10:38:35 - You wrote: bump 2025-09-26 13:20:48 - You wrote: 2025-09-22 06:30:04 - You wrote: You dont answerd over 1 month my support case....... 2025-09-23 13:21:57 - Support wrote: Hi, Thank you for contacting us. We can see that you have already addressed this issue in another case and will now close this one. If you have any further questions, please contact us again via case 450374. Thank you for your understanding. Kind regards, Entropia Universe Support AND WHY NOT SOLVED IN THAT TIME???? 39 DAYS NO REATION 2025-10-11 06:58:50 - You wrote: do you cant read the chat i post you and watch your chatlogs? All infos there in front of you you lock my account for no reason he self used storage and payed if he trade some items only the transport fee. what you say that items was traded i see only that the warp fee was payed if peds or not i see i add 20 look for peds. Only say items i asked for logs you dont brought. I showed you the chat you see a typical warp service without anyithing involved by my side. And ask about a trade 5 months ago unserious as well. You get a chance to solve it in 10 days if not maybe read a bit about Solmecke in germany my husband stay closed with them a few times.